At Rangapori Hotel & Restaurant, we are committed to protecting your personal information and ensuring your privacy. This Data Protection Policy outlines how we collect, use, store, and protect your data in compliance with applicable laws and regulations.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: This includes your name, phone number, email address, and any other details you provide when making a reservation, placing an order, or contacting us.

• Payment Information: We collect payment details necessary to process your orders. We do not store sensitive payment information; transactions are handled securely by our payment processor.

• Order History: We may retain information about your past orders to enhance your experience and personalize our services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To process your orders, manage reservations, and fulfill your requests.

• Communication: To send confirmations, updates, and promotional materials, if you have opted in to receive such communications.

• Customer Support: To address inquiries, resolve issues, and provide you with assistance as needed.

• Improvement of Services: To analyze data and feedback to enhance our menu offerings and overall customer experience.

3. Data Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our restaurant and delivering services (e.g., payment processors, delivery services).

• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal information.

• Rectification: You have the right to request corrections to any inaccurate or incomplete personal data.

• Deletion: You can request the deletion of your personal data under certain conditions.

• Objection: You have the right to object to the processing of your data for direct marketing purposes.

6. Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us improve our services and understand how visitors use our website. You can choose to accept or decline cookies, but declining may affect your ability to use certain features of our site.

7. Changes to This Policy

We may update this Data Protection Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with the effective date of the new policy.

8. Contact Us

If you have any questions or concerns regarding this Data Protection Policy or our data practices, please contact us at:

📞 Mobile: 9382798429
📞 Mobile: 7074089136

Thank you for choosing Rangapori Hotel & Restaurant. Your privacy is important to us!